In light of the current situation, to maintain the highest standards of health and safety, we’ve put in place some extra measures.
We can still help with most of your needs by taking temporary remote control of your computer. We will be able to see your screen. You can see everything we're doing and you can talk to us on the phone at the same time.
Most importantly nobody has to come near you physically, keeping you safe from the virus.
Our engineer will call you, when 3 minutes away, & you can leave your computer on the doorstep,
while keeping an eye on it & standing well back.
For everybody's safety our engineers will not come within 2 meters of you.
No physical contact is necessary when handing over your device.
You can tell our visiting technicians, not to enter your property or to only go so far as the hallway.
Your Avanti technician will handle your device using fresh disposable latex gloves throughout the repair
All devices are cleansed thoroughly before and after repair, using sanitising wipes
Devices are returned to customers by technicians using fresh disposable latex gloves